I forgot my password. What do I do?
I forgot my username. What do I do?
> Your username is the email address you used to register your account.
If you no longer have access to the email account you used when you first registered, please contact email@example.com.
Am I allowed to have more than one voting account?
Why on Earth would you ask for the password to my email address? It is unwise to give out your password to anyone. Why would I give it to you?
My husband/wife/partner and I share the same email account. Can two people vote using the same email address?
I registered as a Public Voter but I now have the credentials to be recognized as an Industry Voter. What do I do?
I am currently a Public Voter but I have been nominated in an industry-only voting category. Do I still have to collect 3 endorsements to become a registered Industry Voter?
> No. You have already received those endorsements, from the Industry Voter who submitted you and the jurors whose selections led to your nomination.
Please contact firstname.lastname@example.org to upgrade your account to Industry Voter status.
In order to attain Industry Voter status, I have to be endorsed by 3 industry voters - how can I find a list of industry voters to see who I know?
I registered as a union-affiliated Industry Voter but now I'm listed as CCA; what does that mean?
I unsubscribed from your email list and now I don't receive notifications of when submissions and voting open and close. How do I get back on your email list?
I have committed voter fraud. Now what?
Why can't I see all the categories listed in the voting category menu?
Does not voting for a category count as abstaining? Or does it invalidate my entire ballot?
Am I eligible to make a submission for consideration in the Canadian Comedy Awards?
How do I make a submission to the Canadian Comedy Awards?
> You need to first sign in to your registered voter account.
Once you do, a second navigation menu will appear on the right side of the page .
Click on "Your Submissions".
From the Your Submissions page, you can add a new submission or update submissions you've already made.
Submissions can only be made when our submissions process is open.
Can I make more than one submission?
I am not an Industry Voter. Can I still be submitted to one of the industry-only voting categories?
> Yes. Any Industry Voter can submit an artist who is not an Industry Voter to an industry-only voting category. It is then confirmed with the artist that they wish to be submitted.
If the artist rejects the submission, the submission is deactivated.
If the artist agrees to the submission, the submission remains active and both the submitter and the artist are informed what their responsibilities are in the delivery of submission materials (i.e. photo, bio, submission videos).
However, only Industry Voters may vote in industry-only voting categories. So if the artist wanted to vote, they would first need to become an Industry Voter.
Becoming an Industry Voter gets you 2 things: the ability to submit to and the ability to vote in industry-only voting categories.
You do not need to be an Industry Voter to be submitted. You only need to be an Industry Voter to be the person who is doing the submitting.
Can I submit my sketch/improv troupe AND our comedic play/revue/series?
Why are you so picky about my tracking number being on every piece of correspondence?
> When there are errors made in the delivery of submission materials, those tracking numbers allow us to quickly isolate your submission amidst the thousands of emails we receive every year. The quicker we can do that, the sooner any problems your submission might have can be resolved.
Not including your tracking number(s) can sometimes cause errors to occur. So, include your tracking number(s) on everything.
I have lied on my submission to be able to meet the criteria of the category to which I have submitted. Now what?
I know that someone else does not meet the criteria of the category to which they have submitted. Now what?
How do your juries work?
> Once a submission qualifies, it moves to the jurying stage.
Juries are made up of a minimum of 5 artists from across Canada who have an expertise in the category they are jurying.
All jurying is conducted online and no juror knows who the other jurors on their jury are.
Jurors rank their Top 5 submissions from 1 to 5. From the cumulative rankings of all the jurors in a category, the nominees are generated.
Jury rankings account for 35% of the final calculated vote, while public and industry voters account for 65% of the final calculated vote.
The chair of the Awards Committee selects a jury chair for each category who then assembles that category's jury. Jurors are screened to ensure they are not jurying content created by a spouse or business partner.
What are jury videos and voting videos?
> Jury videos are what our juries watches to determine who will be nominated. The criteria for jury videos are listed in each category's criteria.
Should your submission be nominated, voting videos are what voters watch to determine who they will vote for. They can be up to 3 minutes in length, with the exception of Best Short, Best Podcast and Best Radio Clip/Program which can be any length up to 60 minutes.
I'm submitting to a live category. Can I use a live performance from a different year in my submission video?
Can I add non-live performance content to my submission video to any live categories?
Can I directly address the jury members or voters in my submission video(s)?
How do you want me to edit my video submission?
> Please refer to the specific criteria of the category to which you are submitting. The last sentence of each piece of criteria explains what is needed for your submission's jury video.
Do not submit the original copy of your recording as it will not be returned to you.
I submitted my video(s) already but my video tab still says "incomplete" - what's up with that?
Do I need to put a slate or titles off the top of my submission videos?
> You can if you want. But it will eat into the 3-minute time limit* for voting videos. The popup window in which jury members and voters will view your video will contain the title of your submission, the category to which it has been submitted and the content description you entered in your submission form. So you can put a slate in, but it is not necessary at all.
* This does not apply to Best Comedy Special or Short, Best Audio Program or Series and Best Audio Clip which have different time limits.
Can I put titles of the respective artists in my submission video?
Do you still accept submission videos on DVD?
For my submission video, can I send you a copy of a video I downloaded via iTunes?